What communication problem (through electronic or face-to-face means) that can be attributed to non-verbal factors? How does the richness of the medium involved affect the problem? How can people overcome these problems?
Cialdini describes 6 principles that can help us learn how to persuade others (or resist unwanted tactics), including some examples.
Discuss the 6 principles and examples from your own life, job or career that illustrate these 6 tactics. In your answer, describe and discuss each one of the tactics one by one.