(Solved) I installed the same software that we have on file from our server on other computers on the campus and the software is working correctly without any issues.

(Solved) I installed the same software that we have on file from our server on other computers on the campus and the software is working correctly without any issues.

I got the software disc that Ms. Johnson claimed worked the way she wanted it too. I took the disc into the office and compared it to the software that we have on our server in the office. I compared each package inside the software one by one. It’s the same software and the same version.

I performed corrupted files checker with the following software Microsoft system file checker tool, which is a command-line based software built into the Windows 10 OS. It passed the scan.

But the software on the disc Ms. Johnson given us it’s packages is damaged due to the user not taking care of her software CD or the software is just damaged. Which is the cause of the software disk not working on the computer when Danny tried to installed the software and tried running it from the disc itself on the customer’s computer. I tried installing the software from her cd and I get an error message which say the package is damaged.

I installed the same software that we have on file from our server on other computers on the campus and the software is working correctly without any issues. Ive also created 3 virtual machines on the Vmware EXSI server and used the Vmware control and monitor console to check for any issues and I also installed all the pathways software disc on each virtual machines six times VM 1 I installed the software from the software disc itself, VM 2 I installed the software from the folder on our server, VM 3 I installed the software from the ISO file. All virtual machines installed the software without any issues and it all worked the same. I’ve also spoken to the other instructors who are teaching the same classes if they are having issues with the pathways sofware installed on the computers in their classrooms and they all said no.

With the help from some of the instructors and my research of the software how to guides on the pathways website and youtube videos. I was able to understand the software and I was able to open up all the files, videos and used the PDF version of the book. To get to all of the videos and the Ebook you have to click on the resource tab in the upper right hand corner of the software screen and then click on the ebook tab. The first screen of the software is for lectures only. I also documented the steps with screen shots.

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By | 2018-07-25T18:29:35+00:00 July 25th, 2018|Technology|