Week 1 – Assignment: Evaluate Attending Skills (11 Points)
This week’s readings thoroughly introduced positive and negative examples of listening skills using mock counseling sessions. Cultural differences between an interviewer and the interviewee were also addressed.
For this assignment, conduct a personal interview by videotaping or audiotaping the interview (video is preferred); and then analyze your interview. (Note: Maintain copies of the interviews you make; you will reuse some of these interviews during the course and will need to have them available.)
Prepare a tape recorder or video camera for use. Find a friend, peer, or family member, and then ask that individual to role-play the scenario described below.
Your interviewee is a student at a local college. At the moment she/he is experiencing emotional stress with the required studies. The main concern is the time pressure and assignment overload, in addition to all of his/her other responsibilities. She/he fears not being able to cope and finish the degree in the expected timeframe, which may lead to quitting the program and thus being “stuck” in his/her current place in life.
After completing your interview, play it back to listen carefully to what is said and effectively apply the basic listening skills. Be sure to focus only on using appropriate attending skills learned this week. Pay attention to your posture, eye contact, and other nonverbal forms of communication as well as the verbal prompts you provide to let an interviewee know that you are listening carefully. Remember, your intention in this first interview is not to develop any change strategies with your interviewee; it is simply to use attending skills to make the interviewee feel heard.
Note any differences that you feel while attending in this way, any new insights into the other person you find. Also, note any differences in the usual behavior of your friend or family member towards you as you employ these attending skills.
Prepare a critique of your results, including the following:
- Background Information (Interviewee description, demographics, presenting issue, or concern)
- Session Notes (What was your goal for the interview? How were you attempting to accomplish this goal? What happened during the interview? Any behavioral observations?)
- Communication Skills (What skills were predominantly used during this interview? Were these the skills you had intended to use during this interview?)
- Your reaction to the interview (Your thoughts and feelings about what happened during the interview, what went well or did not go well during the interview, and why.)
- What you would have done differently and why? Transcribe at least three (3) of your interventions from this interview and comment on what you would change (if anything).
- How does this assignment relate to your future work as a helper? In other words, how (cite examples) will you be able to use and apply the knowledge, skills, and dispositions learned in this assignment in your future work as a helper? Will it be useful to you in other contexts as well, such as in your personal relationships?
Support your assignment with at least five scholarly resources. In addition to these specified resources, other appropriate scholarly resources, including seminal articles, may be included.
Length: 4-6 pages, not including title and reference pages
Your assignment should demonstrate thoughtful consideration of the ideas and concepts presented in the course by providing new thoughts and insights relating directly to this topic. Your response should reflect scholarly writing and current APA standards. Be sure to adhere to Northcentral University’s Academic Integrity Policy.
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Learning Outcomes: 1, 2
- Select interview techniques for various purposes of psychology.
- Critique one’s own communication skills needed in helping professions.