MIS 3000 – Homework Assignment
Part 1 – Systems can and do fail. Perform some web-based research and provide a well-written overview of a failed system or system implementation.
Be sure to:
List company name
List the system name that failed
Approximate cost of the failure or failed system implementation
Reason the system or implementation failed
Steps that were taken to correct the failure
Cite all sources. Include all URLs (web addresses) so they can be verified.
This quick overview (management summary) should be approximately one to two pages in length. Based on double-spaced, 11-pt Calibri or Arial font, and reasonable margins of 1” or less.
Part 2 – Using Systems for Competitive Advantage
Name a company that has a loyalty program.
Name the program.
List the details of the loyalty program
- cost to join (if any)
- information customers must provide
- benefit to the customer for joining
- web address of the sign-up page
Explain what the company expects to gain from the program.
Cite all sources. Include the URL (web address) of the sign up page, so it can be verified.